Refund policy
All sales are final — please double-check your plate and your stay before you pay.
No cancellations or refunds
Parking purchases can't be canceled or refunded once paid, and we don't issue partial refunds for unused time — if you paid for four hours and left after one, the remaining time isn't refundable. Everything you're buying — the duration, the price, and the transaction fee — is shown on screen before you tap Pay.
Typed the wrong plate?
You don't need a refund for that. For 15 minutes after payment you can fix your plate yourself from your session page — your payment simply moves to the corrected plate. Past 15 minutes, contact support and we'll sort it out.
Billing errors
The one exception to the no-refund rule: our mistake. If the system charges you without giving you the time you paid for — a double charge, an extension that didn't apply, a session that never activated — the charge is reversed to your original payment method. Banks typically take 5–10 business days to post the credit.
Need help?
If something looks wrong with a payment, email help@redlandsparking.com or call (909) 555-0140 and we'll make it right.